Privacy Statement

Effective Date: 1st July 2025

1. Introduction

Welcome to The Gentle Bakery. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

2. Information We Collect

We may collect personal information that you provide to us when you:

• Make an enquiry
• Purchase online

The types of personal information we may collect include:

• Name
• Email address
• Phone number
• Address

3. How We Use Your Information

We use the information we collect in the following ways:

• To send you updates, newsletters, and promotional materials
• To improve our services and customer experience
• To comply with legal obligations

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our website and delivering our services (e.g., payment processors, email service providers)
• Legal authorities if required by law or to protect our rights

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, use, or disclosure. However, please remember that no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

Under the GDPR, you have the following rights regarding your personal information:

• The right to access your personal data
• The right to rectify inaccurate or incomplete data
• The right to erase your personal data
• The right to restrict processing of your data
• The right to data portability
• The right to object to processing

To exercise any of these rights, please contact us using the information provided below.

7. Cookies

Our website uses cookies to enhance your experience. Cookies are small data files stored on your device. You can manage your cookie preferences through your browser settings. For more information, please refer to our Cookie Policy.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. We encourage you to review this policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

The Gentle Bakery
21 Leatherbottle Way, Storrington, Pulborough, West Sussex, RH20 3GT
thegentlebakery@hotmail.com
01903 899894

Thank you for trusting The Gentle Bakery with your personal information. We are dedicated to providing you with a safe and enjoyable eating experience.